State Farm® Insurance Agent Reeves Maddox

"Shannon was a pleasure to deal with. She treated my wife and myself with respect, and was knowledgeable about what we needed for both our car and home policies."

"Thank you Shannon. We had a very comprehensive and enjoyable experience. You helped us switch from our previous insurer which never met our customer service expectations."

"Shannon was personable, helpful, knowledgeable and patient throughout my many questions. She is a real asset to the agency."

"Thanks to Shannon Danda who took care of my new home owners and automobile insurance policis!!! She answered many of my questions and help save me money on my new policies with State Farm."

"Recently had a meeting with Shannon and she was very kind and helpful!"

"I was very delighted when Shannon called to give me a quote even more excited I got a great rate more coverage Glad to be back with State Farm!! Even referred a co worker after she heard me talking about how awesome my agent is!💜"

"Worked with many members of the team today in a last minute renters insurance issue and everyone was extremely friendly and helpful while also being quick with responses and solutions"

"I’ve had a great experience with Reeves Mattox State Farm. His team is always professional, responsive, and easy to work with. Anytime I’ve had questions about my policy or needed help with something, they’ve been quick to explain everything clearly and make the process simple. It’s nice knowing I can reach out and actually talk to someone who cares about helping. Highly recommend if you’re looking for reliable coverage and great customer service."

"Friendly & Personal:
Super easy to work with and very responsive. Seth took the time to explain everything and made sure I had the right coverage. Thank you Seth and state farm!"

"The team at State Farm is absolutely wonderful to work with! The entire office is friendly, welcoming, and truly takes the time to make sure you understand your coverage options. They make everything feel simple and stress-free, whether you’re reviewing policies or setting up something new.
I especially appreciate how thorough they are when discussing life insurance and long-term protection they really focus on helping families feel secure and confident in their decisions. Seth and his team go above and beyond to provide great customer service. Highly recommend this office to anyone looking for knowledgeable and caring insurance professionals!"

"We had a rough start, and it was a serious one. My sales agent failed to process my motorcycle policy correctly, which resulted in me unknowingly riding uninsured due to their error. That’s not a small issue and should never happen. While the mistake was eventually corrected, it should have been done right the first time.

On top of that, my rates increased at renewal.

That said, if you’re looking for an insurance agency that actually answers the phone and communicates with you, this is the place. When I call with a question or an issue, someone picks up and speaks to me directly, which is rare these days.

Maddox Agency does well when it comes to accessibility and customer service, and I appreciate them for making sure my coverage was ultimately handled correctly and for consistently being available by phone."

"Reeves Maddox made my experience phenomenal. He was extremely knowledgeable and courteous. I highly recommend him to anyone that needs to or wants to switch to State Farm."

"Working with Jessica was amazing! she was thorough with all the information regarding homeowner/auto insurance! I highly recommend this State Farm office, they’re a great team to work it!"

"I had the pleasure of talking to Miss Jessica today!! Let me tell you she was the sweetest most professional person. She was able to help me fix an app problem along with processing payment and getting information put in correctly. Anytime I have to call I will be personally asking for her. She knows her stuff and has amazing Customer service."

"Jessica helped me get my policy updated in a matter of minutes! She was very knowledgeable and friendly. I’ve been insured with State Farm through the Reeves group for just over 2 years and it has been an excellent experience."

"I spoke with Jenna she was absolutely amazing and such a sweetheart. This was my first time getting car insurance so I was a little nervous, but she did an amazing job at explaining everything for me and taking the time to make sure I understood everything."

"Very helpful and knowledgeable!"

"Sabrina has been wonderful every time I call no matter what my question is or what my issue or thing I need to change she is on top of it I never gets annoyed with me when I change my mind or ask the same question. Her kind words and warm personality makes me feel like a person and not a number."

"I've received good service from this agent. Today, Sabrina, the Account Manager, was very helpful and professional. Thank you!"

"Sabrina was very helpful. Quotes were run quick and all of my questions were answered."

"James did a great job. Very thorough when reviewing all policies and I appreciate the education. He really saved the day! Great job, James and State Farm!"

"I am ecstatic at the high-quality service that I receive at the Reeves office. I always feel comfortable, voicing my concerns regarding my policy or switching and changing things at my discretion. Sabrina is always a wonderful help. Anytime I have questions, or need to leave notes for my account she is always there to help!"

"Jessica in the office is super helpful, very polite, and just a pleasure to deal with. I've been with these guys for a little over a year and everything has been perfect."

"Had called with questions today to make sure I had adequate coverage and talked with Sabrina. Was hoping to try and bring my premiums down a little bit but ended up getting extra coverage for a really reasonable price, Sabrina was super helpful and very knowledgeable about what would work for us and didn’t pressure me whatsoever. I’m really glad that I called to ask questions first before just shopping around somewhere else. Thank you Sabrina!!"

"I spoke with Jessica today and she was a huge help in determining insurance requirements for a new vehicle I might purchase. She also assisted me with an insurance policy premium quote for the new vehicle. Thank you!!!"