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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Randy Garcia

Randy Garcia

March 14, 2025

5  out of  5
rating by Randy Garcia
"James was a great help and really knows the insurance game!! He was knowledgeable, friendly and positive! Thanks James!"
We responded:
"Thank you, Randy, for sharing your experience! I'm glad to know that James was able to assist you with his knowledge and positivity. We're grateful to have him on our team. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Heather Gilbert

March 13, 2025

5  out of  5
rating by Heather Gilbert
"I’ve had great communication and customer service with the staff. Thank you"
We responded:
"Thank you, Heather, for your kind words! I'm happy to know that our team provided you with excellent communication and customer service. If you have any questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
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Jeanne Osko

March 12, 2025

5  out of  5
rating by Jeanne Osko
"We’ve been with State Farm for many years, and the level of customer service is exceptional! We worked with Jessica on transferring our homeowners coverage to a new home policy, as well as adding vehicles over the years. She’s extremely knowledgeable and willing to take the time to answer any and all questions."
We responded:
"Thank you, Jeanne, for your wonderful feedback! I'm happy to know that you've experienced exceptional customer service over the years. Jessica's dedication to providing knowledgeable and thorough assistance is truly appreciated. If you ever have more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Reuben Garrison

March 10, 2025

5  out of  5
rating by Reuben Garrison
"Just switched to State Farm and saved a significant amount (the commercials are accurate - bundelay, sahvay ). Great service from James. Would highly recommend."
We responded:
"Thank you, Reuben, for sharing your experience! I'm glad to hear that you saved significantly and enjoyed the service provided by James. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Raquel Younglove

March 6, 2025

5  out of  5
rating by Raquel Younglove
"I’ve worked with Reeves’ office for years, for business and personal insurance needs, home and auto. They’ve always provided exceptional service, and prices have beat the competition every time I do my due diligence in checking. I highly recommend this team."
We responded:
"Thank you, Raquel, for your wonderful feedback! I'm happy to know that our office has consistently met your insurance needs and provided competitive pricing. Your recommendation means a lot to us. If you ever need further assistance or have questions, feel free to reach out. We're here to help!"
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Minyiluh Haile

March 5, 2025

5  out of  5
rating by Minyiluh Haile
"I recently had a pleasure of working with Jessica for my insurance needs , she is incredibly professional!!!"
We responded:
"Thank you, Minyiluh, for sharing your experience! I'm delighted to hear that Jessica provided you with such professional service for your insurance needs. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Trevor Lawson

March 3, 2025

5  out of  5
rating by Trevor Lawson
"Daniel from State Farm was fantastic! He helped me find affordable auto insurance that fits my budget without sacrificing coverage. Friendly, professional, and quick to assist—highly recommend! And glad to start using State Farm for my insurance needs"
We responded:
"Thank you, Trevor, for your wonderful feedback! I'm happy to hear that Daniel was able to assist you in finding affordable insurance that meets your needs. It's great to know you found our service friendly and professional. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Edmund Kass

March 1, 2025

5  out of  5
rating by Edmund Kass
"Jessica was efficient, friendlyand courteous."
We responded:
"Thank you, Edmund, for your wonderful feedback! I'm glad to hear that Jessica provided efficient, friendly, and courteous service. Our team is always here to help, so feel free to reach out for any future needs or questions."
Profile photo of Jessica

Jessica

February 28, 2025

5  out of  5
rating by Jessica
"James was very helpful getting my renters and soon to be auto set up. Also very knowledgeable about life insurance."
We responded:
"Thank you, Jessica, for sharing your experience! I'm happy to know that James was able to assist you with setting up your insurance. His knowledge is truly valuable. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Tiffany Boggs

February 28, 2025

5  out of  5
rating by Tiffany Boggs
"I have spoken with Jessica twice now at Maddox Insurance. She was extremely friendly, and happy to help get a few quotes on our purchase, and then remembered everything for when I called back. Nothing but great things to say about her!"
We responded:
"Thank you, Tiffany, for sharing your experience! I'm glad to hear that Jessica was able to assist you so effectively. Her dedication to remembering details and providing friendly service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to us anytime."
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Dan Asimus

February 28, 2025

5  out of  5
rating by Dan Asimus
"I just had my yearly review and went over my policy. Ronna made it very straight forward, simple and quick. Thanks!"
We responded:
"Thank you, Dan! I'm glad to hear that Ronna was able to make your yearly review straightforward and efficient. We appreciate your feedback and are here for any future needs or questions you might have. Feel free to reach out anytime!"
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Tawnya Valek

February 28, 2025

5  out of  5
rating by Tawnya Valek
"I would recommend state farm to anyone looking for insurance needs. I have been with the company about a year now and they are by far the best I have had over the years. Customer service is always the best, no matter who you talk to. My most recent interaction with Sabrina was very helpful. She took a payment from me and helped me set up automatic payments. She was very friendly and I enjoyed talking to her. ☺️"
We responded:
"Thank you, Tawnya, for your wonderful recommendation! I'm so happy to know that you've had such a positive experience with us over the past year. It's fantastic to hear that Sabrina was able to assist you with setting up automatic payments and that you enjoyed your interaction with her. If you ever need further assistance or have any questions, feel free to reach out to our office. We're here to help!"
Profile photo of Nick Gibbs

Nick Gibbs

February 28, 2025

5  out of  5
rating by Nick Gibbs
"Recently switched to State Farm with the help of James Houser. He was very informative and educated me about aspects of insurance I had not know about, which helped when gathering quotes. He remembered to give me a call back when I was waiting for my renewal to approach as well which was very helpful. I’d highly recommend working with James if you’re looking to contact State Farm!"
We responded:
"Thank you, Nick, for sharing your experience! I'm glad to hear that James was able to provide you with valuable information and support during your transition to State Farm. It's wonderful to know he was attentive and followed up with you at the right time. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
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Desiree McDonald

February 26, 2025

5  out of  5
rating by Desiree McDonald
"Always helpful and explained everything well."
We responded:
"Thank you, Desiree, for your wonderful feedback! I'm happy to know that you found our explanations helpful. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Profile photo of Evan Young

Evan Young

February 26, 2025

5  out of  5
rating by Evan Young
"I've had a lot of insurances and this is by far the best that I've had so far. Super nice customer service and everything"
We responded:
"Thank you, Evan, for sharing your experience! I'm glad to know that our customer service has made a positive impact on your insurance journey. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Katana Moody

Katana Moody

February 21, 2025

5  out of  5
rating by Katana Moody
"Extremely patient and kind. Got us 1/2 the price of our current insurance. Convinced us to switch and I couldn't be happier."
We responded:
"Thank you, Katana, for sharing your experience! I'm glad to hear that you found our service patient and kind, and that we could help you save on your insurance. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Andrew Davis

Andrew Davis

February 19, 2025

5  out of  5
rating by Andrew Davis
"Daniel, Jessica, and Sabrina were all very helpful. Insurance sucks."
We responded:
"Thank you, Andrew, for sharing your experience! I'm glad to hear that Daniel, Jessica, and Sabrina were able to assist you effectively. We understand that insurance can be challenging, and we're here to make it as smooth as possible. If you have any questions or need further assistance, please feel free to reach out."
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civil joe32

February 18, 2025

5  out of  5
rating by civil joe32
"I have been with Reeves Maddox office for at least 10yrs now. They are the best, and their coverage for everything is. Bundle and save."
We responded:
"Thank you, for your loyalty and kind words! We're happy to have been serving you for over a decade. It's great to know that our coverage and bundling options have met your needs. If you ever have any questions or need assistance, feel free to reach out to our office."
Profile photo of Glenna Rosa

Glenna Rosa

February 17, 2025

5  out of  5
rating by Glenna Rosa
"Jessica was amazing, very helpful and super sweet!!"
We responded:
"Thank you, Glenna, for sharing your experience! I'm happy to hear that Jessica was able to assist you so effectively. Her helpfulness and kindness are truly valued in our office. If you have any more questions or need assistance in the future, feel free to reach out!"
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Brett Murphy

January 31, 2025

5  out of  5
rating by Brett Murphy
"Great rates and customer service!"
We responded:
"Thank you, Brett! I'm happy you appreciated our rates and customer service. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of shauntey mclovin

shauntey mclovin

January 31, 2025

5  out of  5
rating by shauntey mclovin
"Sabrina was wonderful and helped me with everything. She made sure I understood everything without asking."
We responded:
"Thank you, Shauntey, for sharing your experience! I'm glad to hear that Sabrina was able to assist you so effectively and ensure you understood everything. We appreciate your feedback and are here to help with any future needs or questions."
Profile photo of Jim Robinson

Jim Robinson

January 30, 2025

5  out of  5
rating by Jim Robinson
"I recently worked with Ronna at State Farm for my new home insurance policy and was so impressed with the customer service I received. Unlike my previous experience with a different company, Ronna took my needs into consideration and was not rushing through it. She made sure I was adequately insured for the size of our house and fully understood my coverage options. Her professionalism and patience made the entire process seamless and stress-free. I highly recommend Ronna ! Thank you for your outstanding service!"
We responded:
"Thank you, Jim, for sharing your experience! I'm glad to hear that Ronna provided you with such attentive and professional service. It's wonderful to know that she made the process seamless and stress-free for you. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Taura Torri-Hiatt

Taura Torri-Hiatt

January 30, 2025

5  out of  5
rating by Taura Torri-Hiatt
"We have had a wonderful experience switching over to State Farm. Sabrina answered all our questions and was able to save us over $200 month on our auto insurance. I will recommend her to our friends and family."
We responded:
"Thank you, Taura, for sharing your positive experience with us! I'm happy to hear that Sabrina was able to assist you with your questions and help save you money on your insurance. Your recommendation to friends and family means a lot to us. If you ever need further assistance, feel free to reach out."
Profile photo of Kim Randall

Kim Randall

January 24, 2025

5  out of  5
rating by Kim Randall
"Highly recommend! Great, personable office staff and agents. I switched about a year ago and James was able to save me over 50% on my rates with the same coverage and lower deductibles. James is always reachable, responsive, and goes above and beyond for his clients."
We responded:
"Thank you, Kim, for your wonderful recommendation! I'm delighted to know that our office staff and agents have made a positive impact on your experience. It's fantastic that James was able to help you save significantly on your rates while maintaining the same coverage. His dedication to being reachable and responsive truly reflects our commitment to exceptional service. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Profile photo of Caroline Wilson

Caroline Wilson

January 17, 2025

5  out of  5
rating by Caroline Wilson
"Recently had a total loss of our vehicle and called StateFarm to take the vehicle off our policy, Jessica was super helpful and she arranged it so that we would be back paid for the month that the vehicle was out of service and so that we would get the same discounts we accrued on our total loss vehicle on our future vehicle. I also wanted some policy changes to our other vehicle and she did it right over the phone with me, easily answering any question I had regarding our policy. Thank you Jessica for the help!"
We responded:
"Thank you, Caroline, for sharing your experience! I'm happy to hear that Jessica was able to assist you with your policy adjustments and ensure you received the appropriate discounts. It's wonderful to know she could address your questions and make the process smooth over the phone. If you need any further assistance or have more questions, feel free to reach out to our office anytime."