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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Theresa Pullaro

Theresa Pullaro

September 3, 2025

5  out of  5
rating by Theresa Pullaro
"Jessica is and has always been excellent and a pleasure to work with!"
We responded:
"Thank you, Theresa! I'm happy to hear that Jessica has been a pleasure to work with. Our team is dedicated to providing excellent service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Bill Arbuckle

August 29, 2025

5  out of  5
rating by Bill Arbuckle
"They’re very helpful and responsive!"
We responded:
"Thank you, Bill! I'm happy to know you found our team helpful and responsive. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Candace Sargent

August 29, 2025

5  out of  5
rating by Candace Sargent
"Jessica is by far the best! She is always so knowledgeable, sweet, and proficient to work with. I have always had the best encounters with Reeves team! Thanks Jessica, for all your expertise and help!"
We responded:
"Thank you, Candace! I'm happy to hear about your positive experiences with Jessica and our team. We’re committed to providing knowledgeable and friendly service. If you ever need anything else, feel free to reach out!"
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Linda C

August 29, 2025

5  out of  5
rating by Linda C
"I have been a client of State Farm for many years. I have both my home and car insurance with the Reeves Maddox Agency. I always deal with Jessica when I have any questions. She is the best! She is consistently pleasant, friendly, knowledgeable and helpful. Dealing with insurance isn't always pleasant, but dealing with Jessica is pleasant!"
We responded:
"Thank you for your review, Linda! I'm so happy to hear about your positive experiences with Jessica. She truly is a valuable part of our team, and I'm glad she makes dealing with insurance a pleasant experience for you. We appreciate your loyalty over the years. Let us know if there's anything else we can assist you with!"
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Mathew Brox

August 26, 2025

5  out of  5
rating by Mathew Brox
"I worked with Daniel to get my plan started, he was very patient and helpful along the way!"
We responded:
"Mathew, thank you for sharing your experience! I'm happy to hear that Daniel was patient and helpful in getting your plan started. Our team is dedicated to providing excellent service. If you have any questions or need further assistance, feel free to reach out!"
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Robert Dural

August 22, 2025

5  out of  5
rating by Robert Dural
"Daniel really helped me out & got me the coverage I was looking for for me & my child. Excellent experience"
We responded:
"Thank you for your review, Robert! I'm happy to hear that Daniel was able to assist you in finding the right coverage for you and your child. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Mark Fruci

August 22, 2025

5  out of  5
rating by Mark Fruci
"Reeves Maddox-state farm is amazing, our representative, Sabrina Lower is FANTASTIC, she is very responsive, ask all the right questions and has saved us big bucks! Definitely give her a call."
We responded:
"Thank you, Mark! I'm happy to hear that Sabrina has been so responsive and helpful in addressing your needs. It's great to know she’s made a positive impact on your experience. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Linda Tims

Linda Tims

August 20, 2025

5  out of  5
rating by Linda Tims
"Sabrina was wonderful. Took care of me immediately. It’s always a pleasure working with State Farm."
We responded:
"Thank you for your review, Linda! I'm happy to hear that Sabrina provided you with such prompt and excellent service. It's always our aim to make your experience with us enjoyable. Let us know if there's anything else we can assist you with!"
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Steve Parker OG13

August 14, 2025

5  out of  5
rating by Steve Parker OG13
"Excellent and prompt service!!! I highly recommend!!!"
We responded:
"Thank you, Steve! I'm happy you found our service excellent and prompt. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Brian Taylor

August 14, 2025

5  out of  5
rating by Brian Taylor
"Reeves, Jessica and team are top notch! I’ve been a customer of Reeves since he moved here and have never looked back!"
We responded:
"Thank you, Brian! I'm happy to hear that you've had such a positive experience with our team. Jessica and everyone here are dedicated to providing the best service possible. We appreciate your continued trust and support! If there's anything else we can do for you, just let us know."
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Travis Rider

August 11, 2025

5  out of  5
rating by Travis Rider
"Sabrina is very helpful and patient with all my questions. I would recommend this agency to anyone."
We responded:
"Thank you, Travis! I'm happy to hear that Sabrina was able to assist you with your questions. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Profile photo of Bekki Walker

Bekki Walker

July 29, 2025

5  out of  5
rating by Bekki Walker
"I received quotes for auto and home owners insurance from Sabrina Lower at State Farm. Sabrina was great to work with! She was very knowledgeable and helped me talk through the differences. I never felt pressured to make a decision quickly. Highly recommend!"
We responded:
"Thank you, Bekki! I'm happy to hear that Sabrina provided such knowledgeable and pressure-free assistance with your insurance quotes. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Tammy Campbell

July 28, 2025

5  out of  5
rating by Tammy Campbell
"I had the most amazing experience with Jessica, she understood what my needs were and did everything possible to help me out! I appreciate all she did to help and couldn’t ask for better customer service!!"
We responded:
"Thank you for your review, Tammy! I'm happy to hear that Jessica provided such excellent service and met your needs so well. We appreciate your kind words and are here if you need anything else in the future. Thanks for choosing us!"
Profile photo of Lauren Johnston

Lauren Johnston

July 28, 2025

5  out of  5
rating by Lauren Johnston
"They have a wonderful response time and are patient with all of my questions"
We responded:
"Thank you for your review, Lauren! I'm happy to know that our response time and patience have made a positive impact on your experience. If you have any more questions or need assistance, feel free to reach out anytime. We’re here to help!"
Profile photo of Colleen Marie

Colleen Marie

July 25, 2025

5  out of  5
rating by Colleen Marie
"James H. was super helpful and responsive in helping me navigate starting renters insurance and transferring my auto insurance. I’ve always been very grateful for the service of State Farm insurance!"
We responded:
"Thank you for your review, Colleen Marie. I'm happy to hear that James H. was able to assist you effectively with your insurance needs. We truly appreciate your continued trust in our services. If you have any more questions or need further assistance, feel free to reach out!"
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Brandon Marconi

July 25, 2025

5  out of  5
rating by Brandon Marconi
"I dealt with James to discuss health insurance options. This guy knows his stuff!! Very knowledgeable polite and professional! He was able to offer affordable rates with exceptional customer service. What more could you really need?! On another call I dealt with Jason to discuss renters insurance. This guy had all the answers and fun to talk to!! This agency has it all going on!! Great staff, rates, and customer service are a few reasons why I recommend doing business here!"
We responded:
"Thank you for your review, Brandon! I'm happy to hear that James and Jason provided you with such knowledgeable and professional service. It's great to know you found our rates affordable and our team enjoyable to work with. We appreciate your recommendation and are here for any of your insurance needs!"
Profile photo of Tyler Davis

Tyler Davis

July 25, 2025

5  out of  5
rating by Tyler Davis
"I cannot say enough great things about the Reeves Maddox State Farm office! From the moment I walked in, the entire team was incredibly welcoming and made me feel right at home. It’s clear that they truly care about their clients—not just as policyholders, but as people. A special shoutout to James, who went above and beyond to help me. He took the time to explain everything in a way that was clear, simple, and stress-free. Insurance can be overwhelming, but James made the whole process feel easy and even enjoyable. You can tell he genuinely cares about helping people, not just making a sale. If you’re looking for a knowledgeable, friendly, and trustworthy team to handle your insurance needs, this is the place. They treat you like family and make sure you walk away confident and taken care of. Highly recommend!"
We responded:
"Thank you, Tyler, for your wonderful feedback! I'm happy to hear that you felt welcomed and at ease with our team. James is indeed a valuable part of our office, and I'm glad he could make your experience with insurance both simple and enjoyable. We’re committed to treating everyone like family and ensuring you feel confident in your choices. Let us know if we can help with anything else!"
Profile photo of Marina Jones

Marina Jones

July 25, 2025

5  out of  5
rating by Marina Jones
"This entire office has been nothing short of exceptional. Working with James and Jason has been so easy- and Sabrina is so sweet and helpful! I cannot recommend using reeves Maddox State Farm for any insurances enough!"
We responded:
"Thank you, Marina! I'm happy to hear that James, Jason, and Sabrina have made your experience with our office exceptional. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Profile photo of Misty Cordonnier

Misty Cordonnier

July 17, 2025

5  out of  5
rating by Misty Cordonnier
"Sabrina is super friendly, professional, helpful, and super knowledgeable in her insurance knowledge. It's always a pleasure to talk to her."
We responded:
"Thank you for your review, Misty! I'm happy to hear that Sabrina has been friendly, professional, and helpful in your interactions. It's wonderful to know that you enjoy speaking with her. We’re here to help with any of your insurance needs!"
Profile photo of Electrons Neutrons

Electrons Neutrons

July 1, 2025

5  out of  5
rating by Electrons Neutrons
"Sabrina Lower was the professional helping me today. Very nice and well informed which is the way I like it. Transparent. Sabrina and everyone else at this agency set the standard for great service. Reeves Maddox and State Farm should be proud to have teammates like Sabrina. She makes my life less stressful. 06/30/2025 I spoke with James Houser this afternoon about my homeowner's policy of which I was more than a bit confused. His knowledge and professionalism were above and beyond what I'd expect from most insurance agents. He explained things so well that I am extremely confident with my decision to choose them as my agency. He doesn't prance around and tells it like it is, which is a breath of fresh air. When we finished the call I feel I'm right where I'm supposed to be insurance wise. I spoke recently with Patricia Russo as well, and what can I say, they're all very pleasant, extremely easy to work with and will get the information you need and the job done. If I could give this agency 10 stars, I would."
We responded:
"Thank you for your review. I'm happy to hear that Sabrina provided you with such excellent service. Our team takes pride in offering transparent and stress-free experiences. We appreciate your kind words and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Spencer Lawson

Spencer Lawson

June 17, 2025

5  out of  5
rating by Spencer Lawson
"Danny got me with a great deal with my RV!"
We responded:
"Thank you, Spencer! I'm happy to hear that Danny was able to assist you with a great deal. Our team is dedicated to providing excellent service, and it's wonderful to know we met your expectations. If you need anything else, feel free to reach out!"
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Jessica Moebs

June 10, 2025

5  out of  5
rating by Jessica Moebs
"They are very helpful and were able to answer my questions quickly and efficiently!"
We responded:
"Hey, Jessica! Thanks so much for your feedback. It means a lot that my team was able to assist you promptly and effectively. We strive to provide efficient service to all our customers. "
Profile photo of Clay Nelbach

Clay Nelbach

June 10, 2025

5  out of  5
rating by Clay Nelbach
"Any time I have a question or need to make a change, they’re always prompt, friendly and very helpful!"
We responded:
"Thank you, Clay! I'm happy to hear that our team has been prompt, friendly, and helpful whenever you have questions or need to make changes. We’re committed to providing excellent service and are here for any future needs you might have. Let us know if there's anything else we can assist with!"
Profile photo of Evan Jackson

Evan Jackson

June 9, 2025

5  out of  5
rating by Evan Jackson
"Jason holt was so extremely helpful and kind throughout my first insurance policy, he was kind clear and really pleasant to be on the phone with. I 100% recommend state farm and Jason holt was the absolute best!"
We responded:
"Thank you for your review, Evan! I'm happy to hear that Jason provided such helpful and kind service during your first insurance policy. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Logan Geiser

Logan Geiser

June 4, 2025

5  out of  5
rating by Logan Geiser
"Ronna was very helpful and fast in renewing one policy and making changes to another I have. I’d recommend!"
We responded:
"Thank you for your review, Logan! I'm happy to hear that Ronna was able to assist you quickly and efficiently with your policies. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"