State Farm® Insurance Agent Reeves Maddox

"I typically do not write reviews, but this review is noteworthy. I am from the old school of "your word is your bond." and "action speaks louder than words." Jessica, at Reeves Maddox State Farm Insurance Agency, has lived up to both of these. True customer service has almost become extinct in today's culture. Especially with the introduction of AI, and forced to deal with people that do not know the meaning of "customer service." Regarding insurance, through the years, Jessica has been a go-to PERSON for me. And, she has been, and does so, with consistent expertise, professionalism, and practical knowledge -- PERSONALLY. Thanks, so much, Jessica! You are a blessing!"

"Jessica was more than helpful. She Was reviewing one of my policies and saw that it was written as a primary residence and not a rental Property. The next day she called to tell me that she had rewritten my policy and although the savings were not huge I certainly appreciated Jessica's diligence. Very nice to deal with someone who is so pleasant and seems to enjoy doing their job.Thank you Jessica!"

"I made the switch from Geico to State Farm with the help of Justin. He made the entire process smooth & easy to understand. He was able to help us save while still providing the coverage we need. Knowledgeable and friendly and is always eager to help when we have questions or need assistance. We are happy to have made the switch to a local place. Highly recommend."

""Highly recommended, great staff very knowledgeable, not only was I able to save money but other important coverages were added and explained, I was able to receive information in a timely manner. Jason was able to answer questions and was very patient while a decision was made." Thank you sooo much for the awesome customer service."

"Whatever you do, AVOID this agency. They will not follow through with proper procedures, and YOU will be the one to blame and suffer. Falsely reported claims, missing insurance coverages that were necessary, and a very, VERY disrespectful “office manager” (Jessica) who will talk over you and HANG up on you when they refuse to listen and help. I was with State Farm for YEARS across a few states, and when moving to Colorado, these guys caused me to switch to a new service provider. *Official complaint was made with State Farm as well as the state commissioner."

"Whatever you do, AVOID this agency. They will not follow through with proper procedures, and YOU will be the one to blame and suffer. Falsely reported claims, missing insurance coverages that were necessary, and a very, VERY disrespectful “office manager” (Jessica) who will talk over you and HANG up on you when they refuse to listen and help. I was with State Farm for YEARS across a few states, and when moving to Colorado, these guys caused me to switch to a new service provider. *Official complaint was made with State Farm as well as the state commissioner. If I could, I would give these guys 0 stars."

"I was referred to Daniel Woods by a friend. He told me that the people working in this location would take care of me. My friend was absolutely right. Mr. Woods was very knowledgeable, up front and answered all my questions. He was very informative and proved to me that he cares about his clients. The quote he gave me beats all the other rates I got from other insurance agents. The people that works in this State Farm location are very knowledgeable and do care for their clients. I would recommend my friend and family to them. Oh yeah, almost forgot. I would like to thank Elliot Meacham for going above and beyond his job duties. I was having problems cancelling my old insurance. It seams like they were trying to screw me over. Elliot gave me his professional advice on how to proceed this situation in a professional manner. I listened to him and it worked out exactly how he said it would."

"Wow, this was the BEST insurance experience I have ever had. The customer service is amazing, the rates are incredibly affordable, and the coverage is great! Daniel was the most pleasant, knowledgeable, and genuine person to speak with. He got me a better rate with all the coverage I needed. State Farm does an excellent job of treating you like a person and not a number. I would absolutely recommend State Farm and this branch to anyone."